Privacy Policy

1. Introduction

WinCap ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect personal data across our services, website, and interactions.

This policy applies to

• Website visitors
• Clients and prospective clients
• Business contacts and partners

Aligned data protection laws

• GDPR (European Union & UK)
• CCPA/CPRA (United States)
• Digital Personal Data Protection Act (India)

2. Scope of This Policy

This Privacy Policy applies to all personal data processed where WinCap acts as a data controller.

• Our website and digital platforms
• Cloud consulting services
• Communication and marketing interactions

3. What Personal Data We Collect

We may collect the following categories of personal data:

• Name, email address, phone number, company name and job title
• Project requirements, service interests, communication history
• IP address, browser type, device information, website usage and analytics data
• Preferences and engagement with emails or content

4. How We Use Your Data

We use personal data only for specific, legitimate business purposes.

• Respond to inquiries and provide services
• Deliver cloud consulting and support
• Improve website performance and user experience
• Send relevant communications (where permitted)
• Ensure security and prevent fraud

5. Legal Basis for Processing (EU & UK)

For users in the EU and UK, we process personal data based on the following legal bases:

• Consent (e.g., marketing communications)
• Contractual necessity (service delivery)
• Legitimate interests (business operations)
• Legal obligations

6. Sharing of Personal Data

We may share your data where needed to deliver services and meet legal obligations. We do not sell personal data.

• Trusted service providers (hosting, analytics, CRM)
• Cloud platform providers (AWS, Microsoft)
• Legal or regulatory authorities when required

7. International Data Transfers

As a global organization, your data may be processed across multiple regions including India, United States, United Kingdom, and the European Union.

• Standard Contractual Clauses (SCCs)
• Adequate safeguards for cross-border transfers

8. Data Security

We implement appropriate technical and organizational measures to protect personal data.

• Access controls and authentication
• Encryption of sensitive data
• Secure cloud infrastructure
• Monitoring and threat detection

9. Data Retention

We retain personal data only as long as necessary to support service delivery, legal compliance, and operational needs.

10. Your Rights

Depending on your location, you may have different rights over your personal data.

EU & UK (GDPR)

• Access your personal data
• Correct inaccurate data
• Request deletion (right to be forgotten)
• Restrict or object to processing
• Data portability

USA (CCPA/CPRA)

• Know what data is collected
• Request deletion
• Opt-out of data sharing (where applicable)

India

• Right to access and correction
• Right to withdraw consent

11. Cookies & Tracking

We use cookies and similar technologies to improve website functionality, analyze traffic and usage, and enhance user experience. You can control cookies through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy periodically as legal requirements, services, and data protection practices evolve.

14. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us: WinCap. Email: info@wincap.live. Website: www.wincap.live.